:root{
    --ink:#1C2430;--paper:#EFEAE0;--paper-2:#E5DFD2;
    --teal:#2F5D53;--teal-dark:#1F3F38;--teal-mid:#41766A;--teal-light:#7BA79B;
    --ochre:#B8863F;--line:#CFC7B4;--white:#FBF9F4;--red:#9B3B2E;
  }
  *{box-sizing:border-box;margin:0;padding:0;}
  html{scroll-behavior:smooth;}
  body{background:var(--paper);color:var(--ink);font-family:'IBM Plex Sans',sans-serif;line-height:1.55;-webkit-font-smoothing:antialiased;}
  h1,h2,h3{font-family:'Playfair Display',serif;font-weight:500;letter-spacing:-0.01em;}
  .mono{font-family:'IBM Plex Mono',monospace;letter-spacing:0.04em;text-transform:uppercase;}
  a{color:inherit;}
  .wrap{max-width:1080px;margin:0 auto;padding:0 28px;}
  section{padding:60px 0;}
  .section-head{margin-bottom:38px;}
  .section-head .mono{font-size:0.72rem;color:var(--teal-dark);display:block;margin-bottom:10px;}
  .section-head h2{font-size:2rem;}
  .section-head p{margin-top:10px;color:#4b5563;max-width:620px;}
  .status-badge{display:inline-flex;align-items:center;gap:8px;margin-top:16px;padding:9px 16px;border-radius:20px;
    font-family:'IBM Plex Mono',monospace;font-size:0.78rem;font-weight:600;letter-spacing:0.02em;}
  .status-badge.recurring{background:rgba(47,93,83,0.14);color:var(--teal-dark);border:1px solid var(--teal);}
  .status-badge.progress{background:rgba(184,134,63,0.14);color:#7a5a20;border:1px solid var(--ochre);}
  .status-badge .dot{width:8px;height:8px;border-radius:50%;background:currentColor;}

  header{position:sticky;top:0;z-index:60;background:rgba(239,234,224,0.94);backdrop-filter:blur(6px);border-bottom:1px solid var(--line);}
  header .wrap{display:flex;align-items:center;justify-content:space-between;padding:15px 28px;gap:14px;}
  .brand{font-family:'Playfair Display',serif;font-size:1.05rem;font-weight:600;white-space:nowrap;}
  .brand{display:flex;align-items:center;gap:10px;}
  .brand-logo{height:36px;width:auto;display:block;}
  .brand-text{display:flex;flex-direction:column;}
  .brand span{color:var(--teal);}
  nav a{margin-left:20px;font-size:0.84rem;text-decoration:none;opacity:0.75;}
  nav a:hover{opacity:1;}
  .hdr-actions{display:flex;gap:10px;align-items:center;}
  .btn{display:inline-block;background:var(--teal);color:var(--white);padding:11px 20px;border-radius:3px;
    text-decoration:none;font-size:0.88rem;font-weight:500;border:none;cursor:pointer;
    font-family:'IBM Plex Sans',sans-serif;transition:background .15s;}
  .btn:hover{background:var(--teal-dark);}
  .btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--ink);}
  .btn.ghost:hover{background:var(--ink);color:var(--paper);}
  .btn.sm{padding:7px 13px;font-size:0.78rem;}
  .btn.danger{background:transparent;color:var(--red);border:1px solid var(--red);}
  .btn.danger:hover{background:var(--red);color:var(--white);}

  .hero{padding:74px 0 36px;}
  .hero .eyebrow{color:var(--teal-dark);font-size:0.75rem;margin-bottom:15px;display:block;}
  .offer-badge{display:inline-flex;align-items:center;gap:8px;background:var(--ochre);color:var(--white);
    padding:9px 16px;border-radius:20px;font-size:0.85rem;font-weight:600;margin-bottom:20px;}
  .offer-badge svg{flex-shrink:0;}
  .hero h1{font-size:2.9rem;max-width:760px;line-height:1.08;}
  .hero h1 em{font-style:italic;color:var(--teal);}
  .hero p.lede{max-width:580px;font-size:1.08rem;margin-top:20px;color:#3a4350;}
  .hero .cta-row{margin-top:28px;display:flex;gap:12px;flex-wrap:wrap;}
  .hero .cta-note{font-size:0.8rem;color:#6b7280;margin-top:15px;}
  .card-icons{display:inline-flex;gap:5px;vertical-align:middle;margin-left:8px;}
  .card-icons.block{display:flex;margin-left:0;margin-top:8px;}
  .card-icon{width:34px;height:21px;border-radius:3px;display:block;}
  .emergency-banner{background:var(--ochre);border-top:1px solid rgba(0,0,0,0.08);border-bottom:1px solid rgba(0,0,0,0.08);}
  .emergency-inner{display:flex;align-items:center;gap:20px;padding:20px 28px;flex-wrap:wrap;}
  .emergency-badge{flex-shrink:0;width:46px;height:46px;border-radius:50%;background:rgba(255,255,255,0.35);
    display:flex;align-items:center;justify-content:center;color:#2b1f0c;}
  .emergency-text{flex:1;min-width:240px;}
  .emergency-text h2{font-size:1.25rem;color:#2b1f0c;margin-bottom:4px;}
  .emergency-text p{font-size:0.9rem;color:#3a2d10;}
  .emergency-btn{background:var(--ink);color:var(--white);flex-shrink:0;white-space:nowrap;}
  .emergency-btn:hover{background:#000;}
  @media (max-width:640px){
    .emergency-inner{flex-direction:column;text-align:center;}
    .emergency-btn{width:100%;text-align:center;}
  }

  .proof{border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--paper-2);padding:28px 0;}
  .proof-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:22px;}
  .proof-item .fig{font-family:'Playfair Display',serif;font-size:1.8rem;font-weight:600;color:var(--teal-dark);line-height:1.1;}
  .proof-item .lbl{font-size:0.78rem;color:#5a6472;margin-top:5px;}

  .direct-tagline{text-align:center;margin:32px 0 36px;padding:24px;background:var(--paper-2);border-radius:8px;}
  .direct-tagline .dt-main{font-family:'Playfair Display',serif;font-size:1.4rem;font-weight:700;color:var(--teal-dark);}
  .direct-tagline .dt-sub{font-size:0.9rem;color:#4b5563;margin-top:8px;}
  .cap-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;}
  .cap{background:var(--white);border:1px solid var(--line);border-radius:4px;padding:24px 22px;}
  .cap h3{font-size:1.1rem;margin-bottom:9px;}
  .cap-crosslink{border-style:dashed;border-color:var(--ochre);}
  .cap-crosslink a{color:var(--teal-dark);font-weight:600;text-decoration:underline;}
  .cap p{font-size:0.9rem;color:#414a56;}

  /* SERVICE TABS */
  .svc-tabs{display:flex;gap:6px;margin-bottom:26px;flex-wrap:wrap;}
  .single-svc-label{font-family:'IBM Plex Mono',monospace;font-size:0.78rem;text-transform:uppercase;letter-spacing:0.06em;
    color:var(--ochre);margin-bottom:22px;font-weight:600;}
  .svc-tab{background:rgba(255,255,255,0.08);border:1px solid rgba(255,255,255,0.2);color:var(--white);
    padding:11px 20px;border-radius:3px;cursor:pointer;font-family:'IBM Plex Sans',sans-serif;font-size:0.88rem;}
  .svc-tab.on{background:var(--ochre);border-color:var(--ochre);color:#2b1f0c;font-weight:600;}

  .rates{background:var(--teal-dark);color:var(--white);}
  .rates .section-head .mono{color:#9fc4b8;}
  .rates .section-head h2{color:var(--white);}
  .rates .section-head p{color:#c9dbd5;}
  .map-layout{display:grid;grid-template-columns:360px 1fr;gap:40px;align-items:start;}
  .map-holder{background:rgba(255,255,255,0.05);border:1px solid rgba(255,255,255,0.14);border-radius:6px;padding:16px;}
  svg.fl-map{width:100%;height:auto;display:block;}
  svg.fl-map .region{cursor:pointer;stroke:var(--teal-dark);stroke-width:2.5;transition:fill .18s;}
  svg.fl-map .region:hover{fill:var(--ochre);}
  svg.fl-map .region.sel{fill:var(--ochre);}
  svg.fl-map .rlabel{font-family:'IBM Plex Mono',monospace;font-size:11px;fill:var(--white);
    text-transform:uppercase;letter-spacing:.06em;pointer-events:none;text-anchor:middle;}
  svg.fl-map .keys{fill:var(--teal-light);}
  svg.fl-map .origin{fill:#FFF;stroke:var(--ochre);stroke-width:2.5;}
  .map-caption{font-size:0.72rem;color:#9fc4b8;margin-top:10px;text-align:center;}

  .rate-table{width:100%;border-collapse:collapse;margin-bottom:22px;}
  .rate-table th{text-align:left;font-family:'IBM Plex Mono',monospace;font-size:0.66rem;text-transform:uppercase;
    letter-spacing:.06em;color:#9fc4b8;padding:0 0 9px;font-weight:500;border-bottom:1px solid rgba(255,255,255,.2);}
  .rate-table td{padding:13px 0;border-bottom:1px solid rgba(255,255,255,.12);font-size:0.92rem;}
  .rate-table td.rate{font-family:'IBM Plex Mono',monospace;font-weight:600;}
  .rate-table tr.active td{color:var(--ochre);}
  .mileage-note{background:rgba(255,255,255,.07);border-left:3px solid var(--ochre);padding:13px 17px;font-size:0.88rem;border-radius:0 4px 4px 0;}
  .areas-served{font-size:0.78rem;color:#c9dbd5;margin-bottom:14px;line-height:1.5;}
  .video-offer{background:rgba(255,255,255,0.06);border:1px solid rgba(255,255,255,0.16);border-radius:5px;
    padding:16px 20px;margin-bottom:22px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;}
  .video-offer-text h3{color:var(--white);font-size:1.02rem;margin-bottom:4px;}
  .video-offer-text p{color:#c9dbd5;font-size:0.85rem;max-width:520px;}
  .video-offer .btn{flex-shrink:0;white-space:nowrap;}
  @media (max-width:600px){ .video-offer{flex-direction:column;align-items:flex-start;} .video-offer .btn{width:100%;text-align:center;} }
  .faq-list{max-width:760px;}
  .faq-item{background:var(--white);border:1px solid var(--line);border-radius:4px;padding:16px 20px;margin-bottom:10px;}
  .faq-item summary{font-family:'Playfair Display',serif;font-size:1.02rem;cursor:pointer;list-style:none;position:relative;padding-right:24px;}
  .faq-item summary::-webkit-details-marker{display:none;}
  .faq-item summary::after{content:'+';position:absolute;right:0;top:-2px;font-size:1.3rem;color:var(--teal);}
  .faq-item[open] summary::after{content:'\2212';}
  .faq-item p{font-size:0.9rem;color:#414a56;margin-top:12px;}
  .help-search{width:100%;max-width:520px;padding:13px 16px;border:1px solid var(--line);border-radius:4px;
    background:var(--white);font-family:'IBM Plex Sans',sans-serif;font-size:0.95rem;margin-bottom:32px;}
  .help-category{margin-bottom:32px;}
  .help-category h3{font-family:'Playfair Display',serif;font-size:1.15rem;margin-bottom:14px;color:var(--teal-dark);}
  .article-post{max-width:760px;background:var(--white);border:1px solid var(--line);border-radius:6px;padding:36px 40px;}
  .article-meta{font-family:'IBM Plex Mono',monospace;font-size:0.75rem;text-transform:uppercase;letter-spacing:0.05em;color:var(--ochre);margin-bottom:8px;}
  .article-post h3{font-family:'Playfair Display',serif;font-size:1.7rem;line-height:1.25;color:var(--ink);margin-bottom:20px;}
  .article-post h4{font-family:'Playfair Display',serif;font-size:1.2rem;color:var(--teal-dark);margin:28px 0 12px;}
  .article-post p{font-size:0.96rem;color:#3d4552;line-height:1.7;margin-bottom:16px;}
  .article-post em{font-style:italic;color:var(--teal-dark);}
  .article-list{margin:0 0 16px 0;list-style:none;}
  .article-list li{font-size:0.96rem;color:#3d4552;line-height:1.65;padding-left:24px;position:relative;margin-bottom:12px;}
  .article-list li:before{content:"";position:absolute;left:0;top:9px;width:8px;height:8px;background:var(--teal);border-radius:50%;}
  .article-list li strong{color:var(--ink);}
  .help-category .faq-item{max-width:760px;}

  .calc{background:var(--white);color:var(--ink);border-radius:5px;padding:26px;margin-top:28px;}
  .calc h3{font-size:1.15rem;margin-bottom:5px;}
  .calc .sub{font-size:0.83rem;color:#6b7280;margin-bottom:16px;}
  .calc-fields{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;}
  .calc-fields.three{grid-template-columns:repeat(3,1fr);}
  .calc label{display:block;font-size:0.73rem;color:#4b5563;margin-bottom:5px;}
  .calc select,.calc input{width:100%;padding:10px 11px;border:1px solid var(--line);border-radius:3px;
    font-family:'IBM Plex Sans',sans-serif;font-size:0.89rem;background:var(--paper);}
  .zip-status{font-size:0.75rem;margin-top:6px;color:var(--teal);min-height:16px;}
  .zip-status.err{color:var(--red);}
  .breakdown{margin-top:20px;border-top:1px solid var(--line);padding-top:15px;}
  .brow{display:flex;justify-content:space-between;font-family:'IBM Plex Mono',monospace;font-size:0.85rem;padding:6px 0;gap:12px;}
  .brow.total{border-top:1px dashed var(--line);margin-top:8px;padding-top:13px;font-size:0.98rem;font-weight:600;}
  .brow.subtotal{border-top:1px dashed var(--line);margin-top:6px;padding-top:11px;font-weight:600;color:#4b5563;}
  .brow.deposit{color:var(--teal-dark);font-weight:600;font-size:1.02rem;}
  .calc .btn{width:100%;margin-top:16px;}
  .calc .fine{font-size:0.72rem;color:#6b7280;margin-top:9px;text-align:center;}
  .refund-note{font-size:0.8rem;color:var(--teal-dark);margin-top:12px;text-align:center;}
  .refund-note a{color:var(--teal-dark);text-decoration:underline;font-weight:600;}
  .hidden{display:none !important;}
  .usvi-note{background:rgba(184,134,63,0.18);border-left:3px solid var(--ochre);padding:12px 16px;
    font-size:0.85rem;border-radius:0 4px 4px 0;margin-top:14px;color:var(--ink);}
  .coverage-details{background:var(--paper);border:1px solid var(--line);border-radius:4px;padding:18px 20px;margin-top:16px;}
  .coverage-details h4{font-family:'Playfair Display',serif;font-size:1.02rem;margin-bottom:4px;}
  .coverage-details label{display:block;font-size:0.75rem;color:#4b5563;margin:12px 0 5px;}
  .coverage-details select,.coverage-details input,.coverage-details textarea{
    width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:3px;background:var(--white);
    font-family:'IBM Plex Sans',sans-serif;font-size:0.87rem;}
  .coverage-details textarea{resize:vertical;}
  .technique-grid{display:grid;grid-template-columns:1fr 1fr;gap:6px 12px;}
  .tq{display:flex !important;align-items:center;gap:7px;font-size:0.85rem;color:var(--ink);margin:0 !important;
    font-weight:400;padding:6px 0;}
  .tq input{width:auto !important;accent-color:var(--teal);}
  .poc-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px;}
  .poc-note{font-size:0.74rem;color:#6b7280;margin-top:8px;}
  .half-toggle-row{display:flex !important;align-items:center;gap:7px;font-size:0.82rem;font-weight:400;
    color:var(--ink);padding:9px 0;margin:0 !important;}
  .half-toggle-row input{width:auto !important;accent-color:var(--teal);}
  .mixed-day-note{font-size:0.76rem;color:#6b7280;margin-top:4px;line-height:1.5;}
  .date-builder{margin-top:20px;}
  .standing-tiers{display:flex;gap:20px;margin:28px 0;}
  .standing-tier{flex:1;background:var(--white);border:1px solid var(--line);border-radius:8px;padding:24px;text-align:center;}
  .standing-tier-pct{font-family:'Playfair Display',serif;font-size:2.2rem;font-weight:700;color:var(--teal-dark);}
  .standing-tier-desc{font-size:0.9rem;color:#4b5563;margin-top:6px;}
  .standing-form-card{max-width:760px;background:var(--white);border:1px solid var(--line);border-radius:8px;padding:32px 36px;}
  .flexrate-card{display:flex;justify-content:space-between;align-items:center;background:var(--white);border:1px solid var(--teal);
    border-radius:8px;padding:20px 24px;margin-bottom:14px;max-width:760px;}
  .flexrate-card .fr-date{font-family:'Playfair Display',serif;font-size:1.15rem;color:var(--teal-dark);font-weight:700;}
  .flexrate-card .fr-detail{font-size:0.86rem;color:#4b5563;margin-top:4px;}
  .flexrate-card .fr-pct{display:inline-block;background:rgba(184,134,63,0.16);color:#7a5a20;border-radius:12px;
    padding:3px 10px;font-size:0.78rem;font-weight:600;margin-left:8px;}
  .standing-form-card h3{font-family:'Playfair Display',serif;font-size:1.3rem;margin-bottom:6px;}
  .standing-form-card .sub{font-size:0.85rem;color:#6b7280;margin-bottom:20px;line-height:1.5;}
  .standing-form-card textarea{width:100%;padding:10px 11px;border:1px solid var(--line);border-radius:3px;background:var(--paper);
    font-family:'IBM Plex Sans',sans-serif;font-size:0.87rem;resize:vertical;}
  .sd-tier-preview{padding:10px 11px;background:rgba(47,93,83,0.10);border:1px solid var(--teal);border-radius:3px;
    font-weight:600;color:var(--teal-dark);text-align:center;}
  .sd-quote{margin-top:22px;background:var(--paper-2);border:1px solid var(--teal);border-radius:6px;padding:22px 24px;}
  .sd-quote h4{font-family:'Playfair Display',serif;font-size:1.1rem;color:var(--teal-dark);margin-bottom:4px;}
  .sd-quote-note{font-size:0.78rem;color:#6b7280;margin-bottom:14px;line-height:1.4;}
  .sd-quote-row{display:flex;justify-content:space-between;align-items:flex-start;padding:8px 0;border-bottom:1px solid var(--line);font-size:0.87rem;gap:16px;}
  .sd-quote-row:last-of-type{border-bottom:none;}
  .sd-quote-row .sqr-label{color:#3d4552;}
  .sd-quote-row .sqr-label .sqr-sub{display:block;font-size:0.76rem;color:#8a8171;margin-top:2px;}
  .sd-quote-row .sqr-val{font-weight:600;white-space:nowrap;}
  .date-builder h4{font-family:'Playfair Display',serif;font-size:1.05rem;margin-bottom:6px;}
  .date-builder .sub{font-size:0.8rem;color:#6b7280;margin-bottom:14px;line-height:1.5;}
  .date-builder-row{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px;align-items:end;}
  .date-builder-row label{display:block;font-size:0.78rem;color:#4b5563;margin-bottom:5px;}
  .date-builder-row input,.date-builder-row select{width:100%;padding:10px 11px;border:1px solid var(--line);
    border-radius:3px;background:var(--paper);font-family:'IBM Plex Sans',sans-serif;font-size:0.87rem;}
  #cd-date-list{margin-top:14px;}
  .cd-entry{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;
    background:var(--paper);border-radius:3px;margin-bottom:6px;font-size:0.87rem;}
  .cd-entry .cd-remove{background:none;border:none;color:var(--red);cursor:pointer;font-size:0.8rem;
    text-decoration:underline;font-family:'IBM Plex Sans',sans-serif;}
  .cd-trip-note{font-size:0.76rem;color:#8a8171;margin-top:8px;}
  @media (max-width:600px){ .poc-grid{grid-template-columns:1fr;} .date-builder-row{grid-template-columns:1fr;} }
  .avail-msg{margin-top:14px;padding:12px 16px;border-radius:0 4px 4px 0;font-size:0.85rem;border-left:3px solid;}
  .avail-msg.ok{background:rgba(47,93,83,0.10);border-color:var(--teal);color:var(--teal-dark);}
  .avail-msg.bad{background:rgba(155,59,46,0.10);border-color:var(--red);color:var(--red);}
  .promo-row{display:flex;gap:8px;margin-top:14px;}
  .promo-row #promo-input{flex:1 1 auto;width:auto;min-width:0;padding:10px 11px;border:1px solid var(--line);border-radius:3px;background:var(--paper);
    font-family:'IBM Plex Sans',sans-serif;font-size:0.89rem;text-transform:uppercase;}
  .promo-row #promo-apply{flex:0 0 auto;width:auto;margin-top:0;}
  .promo-msg{font-size:0.8rem;margin-top:6px;}
  .promo-msg.ok{color:var(--teal-dark);}
  .promo-msg.bad{color:var(--red);}
  #row-promo span:last-child{color:var(--teal-dark);font-weight:600;}
  .btn[disabled]{opacity:0.45;cursor:not-allowed;}
  /* ADMIN */
  .admin-bar{background:var(--ink);color:var(--white);padding:10px 0;font-size:0.82rem;}
  .admin-bar .wrap{display:flex;justify-content:space-between;align-items:center;gap:12px;}
  .admin-grid{display:grid;grid-template-columns:340px 1fr;gap:34px;align-items:start;}
  .admin-card{background:var(--white);border:1px solid var(--line);border-radius:5px;padding:22px;}
  .an-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;}
  .an-card{background:var(--white);border:1px solid var(--line);border-radius:5px;padding:18px;}
  .an-label{font-family:'IBM Plex Mono',monospace;font-size:0.72rem;text-transform:uppercase;letter-spacing:0.04em;color:#8a8171;}
  .an-value{font-family:'Playfair Display',serif;font-size:1.6rem;font-weight:700;color:var(--teal-dark);margin-top:4px;}
  .an-sub{font-size:0.76rem;color:#6b7280;margin-top:4px;}
  .an-bar-row{display:flex;align-items:center;gap:12px;margin-bottom:10px;}
  .an-bar-label{width:110px;font-size:0.85rem;color:#3d4552;flex-shrink:0;}
  .an-bar-track{flex:1;height:16px;background:var(--paper-2);border-radius:3px;overflow:hidden;}
  .an-bar-fill{height:100%;background:var(--teal);border-radius:3px;}
  .an-bar-val{width:30px;text-align:right;font-size:0.85rem;font-weight:600;color:var(--teal-dark);}
  .admin-card h3{font-size:1.05rem;margin-bottom:12px;}
  .admin-card label{display:block;font-size:0.73rem;color:#4b5563;margin:10px 0 4px;}
  .admin-card input,.admin-card select{width:100%;padding:9px 11px;border:1px solid var(--line);
    border-radius:3px;background:var(--paper);font-family:'IBM Plex Sans',sans-serif;font-size:0.88rem;}
  .admin-card .row2{display:grid;grid-template-columns:1fr 1fr;gap:10px;}
  .blk{background:var(--white);border:1px solid var(--line);border-left:3px solid var(--red);border-radius:4px;
    padding:14px 16px;margin-bottom:10px;display:flex;justify-content:space-between;align-items:center;gap:12px;}
  .blk .bd{font-family:'IBM Plex Mono',monospace;font-size:0.85rem;font-weight:600;}
  .blk .bn{font-size:0.8rem;color:#6b7280;margin-top:3px;}
  .blk.booked{border-left-color:var(--teal);}

  .terms-list{list-style:none;max-width:740px;}
  .terms-list li{padding:14px 0;border-top:1px solid var(--line);display:flex;gap:15px;font-size:0.92rem;}
  .terms-list li:last-child{border-bottom:1px solid var(--line);}
  .terms-list .num{font-family:'IBM Plex Mono',monospace;color:var(--teal);flex-shrink:0;}

  .reviews{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;}
  .review{background:var(--white);border:1px solid var(--line);border-radius:4px;padding:22px;}
  .stars{color:var(--ochre);letter-spacing:2px;font-size:0.92rem;margin-bottom:11px;}
  .review p{font-size:0.9rem;color:#414a56;font-style:italic;}
  .review .who{font-size:0.76rem;color:#6b7280;margin-top:13px;font-family:'IBM Plex Mono',monospace;}
  .placeholder-flag{background:#FFF4E0;border:1px dashed var(--ochre);border-radius:4px;padding:12px 16px;font-size:0.8rem;color:#7a5a20;margin-top:18px;}
  .review.sample{position:relative;overflow:hidden;opacity:0.92;}
  .sample-ribbon{position:absolute;top:12px;right:-30px;background:var(--ochre);color:#2b1f0c;font-family:'IBM Plex Mono',monospace;
    font-size:0.62rem;font-weight:600;letter-spacing:0.06em;text-transform:uppercase;padding:3px 32px;transform:rotate(40deg);}
  .review.sample .who{font-style:italic;color:#8a8171;}
  .reviews-note{font-size:0.78rem;color:#6b7280;margin-top:16px;}

  .bio{display:grid;grid-template-columns:200px 1fr;gap:40px;align-items:start;}
  .bio-photo{aspect-ratio:1/1;background:var(--paper-2);border:1px solid var(--line);border-radius:4px;
    overflow:hidden;display:flex;align-items:center;justify-content:center;color:#8a8171;font-size:0.73rem;text-align:center;padding:12px;}
  .bio-photo img{width:100%;height:100%;object-fit:cover;display:block;}
  #gallery .photo-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:14px;margin-top:24px;}
  #gallery .photo-grid-item{aspect-ratio:1/1;border-radius:4px;overflow:hidden;border:1px solid var(--line);}
  #gallery .photo-grid-item img{width:100%;height:100%;object-fit:cover;display:block;transition:transform 0.3s ease;}
  #gallery .photo-grid-item:hover img{transform:scale(1.05);}
  @media (max-width:760px){ #gallery .photo-grid{grid-template-columns:repeat(3,1fr);} }
  @media (max-width:480px){ #gallery .photo-grid{grid-template-columns:repeat(2,1fr);} }
  .bio h2{font-size:1.8rem;margin:8px 0 4px;}
  .bio .cred-line{color:var(--teal-dark);font-size:0.88rem;margin-bottom:15px;}
  .cred-tags{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px;}
  .cred-tags span{font-family:'IBM Plex Mono',monospace;font-size:0.69rem;border:1px solid var(--teal);
    color:var(--teal-dark);padding:6px 10px;border-radius:20px;}

  .contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:38px;}
  .form input,.form textarea{width:100%;padding:11px 13px;margin-bottom:13px;border:1px solid var(--line);
    border-radius:3px;background:var(--white);font-family:'IBM Plex Sans',sans-serif;font-size:0.89rem;}
  .form textarea{min-height:95px;resize:vertical;}
  .form label{display:block;font-size:0.75rem;color:#4b5563;margin-bottom:5px;}

  footer{border-top:1px solid var(--line);padding:32px 0;}
  footer .wrap{display:flex;justify-content:space-between;flex-wrap:wrap;gap:14px;font-size:0.79rem;color:#6b7280;}

  /* MODAL */
  .modal-bg{position:fixed;inset:0;background:rgba(28,36,48,.6);z-index:200;display:none;
    align-items:flex-start;justify-content:center;padding:40px 20px;overflow-y:auto;}
  .modal-bg.open{display:flex;}
  .modal{background:var(--paper);border-radius:6px;max-width:660px;width:100%;padding:32px;position:relative;}
  .modal.narrow{max-width:420px;}
  .sign-fields{background:var(--paper-2);border-radius:4px;padding:16px 18px;margin-top:16px;font-size:0.86rem;}
  .sign-fields .sf-row{display:flex;justify-content:space-between;padding:5px 0;border-bottom:1px solid var(--line);}
  .sign-fields .sf-row:last-child{border-bottom:none;}
  .sign-fields .sf-row span:first-child{color:#6b7280;}
  .sign-fields .sf-row span:last-child{font-weight:600;text-align:right;}
  .sign-terms{max-height:220px;overflow-y:auto;border:1px solid var(--line);border-radius:4px;padding:16px 18px;
    margin-top:16px;font-size:0.82rem;line-height:1.6;color:#3d4552;background:var(--white);}
  .sign-terms h4{font-family:'Playfair Display',serif;font-size:0.95rem;margin:14px 0 6px;color:var(--ink);}
  .sign-terms h4:first-child{margin-top:0;}
  .sign-terms ul{margin:0 0 10px 18px;}
  .sign-terms li{margin-bottom:4px;}
  .sign-agree-row{display:flex;align-items:flex-start;gap:8px;margin-top:14px;font-size:0.85rem;color:#3d4552;line-height:1.4;}
  .sign-agree-row input{margin-top:3px;}
  .modal h2{font-size:1.5rem;margin-bottom:6px;}
  .modal .close{position:absolute;top:16px;right:18px;background:none;border:none;font-size:1.4rem;cursor:pointer;color:#6b7280;}
  .modal label{display:block;font-size:0.75rem;color:#4b5563;margin:12px 0 5px;}
  .modal input,.modal select{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:3px;
    background:var(--white);font-family:'IBM Plex Sans',sans-serif;font-size:0.9rem;}
  .modal .btn{width:100%;margin-top:18px;}
  .switch-line{text-align:center;font-size:0.82rem;color:#6b7280;margin-top:14px;}
  .switch-line button{background:none;border:none;color:var(--teal);cursor:pointer;text-decoration:underline;font-size:0.82rem;}
  .err-msg{color:var(--red);font-size:0.8rem;margin-top:10px;min-height:18px;}
  .vi-note{font-size:0.76rem;color:#6b7280;margin-top:6px;}

  /* CONFIRMATION */
  .confirm-box{background:var(--white);border:1px solid var(--line);border-radius:5px;padding:24px;margin-top:18px;}
  .confirm-badge{display:inline-block;background:var(--teal);color:var(--white);font-family:'IBM Plex Mono',monospace;
    font-size:0.7rem;padding:5px 11px;border-radius:20px;text-transform:uppercase;letter-spacing:.05em;margin-bottom:14px;}
  .conf-code{font-family:'IBM Plex Mono',monospace;font-size:1.3rem;font-weight:600;color:var(--teal-dark);}

  /* DASHBOARD */
  .dash-tabs{display:flex;gap:6px;margin-bottom:22px;flex-wrap:wrap;}
  .dash-tab{background:var(--white);border:1px solid var(--line);padding:9px 16px;border-radius:3px;cursor:pointer;
    font-family:'IBM Plex Sans',sans-serif;font-size:0.84rem;}
  .dash-tab.on{background:var(--teal);border-color:var(--teal);color:var(--white);}
  .bk{background:var(--white);border:1px solid var(--line);border-radius:4px;padding:20px;margin-bottom:14px;
    display:grid;grid-template-columns:1fr auto;gap:16px;align-items:start;}
  .bk .bk-main h4{font-family:'Playfair Display',serif;font-size:1.08rem;margin-bottom:4px;}
  .bk .bk-meta{font-size:0.84rem;color:#5a6472;}
  .bk .bk-code{font-family:'IBM Plex Mono',monospace;font-size:0.72rem;color:#8a8171;margin-top:8px;}
  .bk .bk-side{text-align:right;}
  .bk .bk-amt{font-family:'IBM Plex Mono',monospace;font-weight:600;font-size:1rem;}
  .bk .bk-actions{display:flex;gap:8px;margin-top:12px;justify-content:flex-end;flex-wrap:wrap;}
  .pill{display:inline-block;font-family:'IBM Plex Mono',monospace;font-size:0.66rem;padding:4px 9px;border-radius:20px;
    text-transform:uppercase;letter-spacing:.05em;margin-bottom:8px;}
  .pill.upcoming{background:#E3EFEB;color:var(--teal-dark);}
  .pill.pending{background:#FBEFD9;color:#7a5a20;}
  .pill.balance{background:#F5E1DD;color:var(--red);}
  .review-tag{display:inline-block;margin-top:10px;font-size:0.8rem;color:var(--ochre);font-weight:600;}
  .star-picker{display:flex;gap:6px;margin:14px 0;}
  .fb-row{margin-top:12px;}
  .receipt-head{display:flex;justify-content:space-between;align-items:flex-start;border-bottom:2px solid var(--teal-dark);padding-bottom:16px;margin-bottom:16px;}
  .receipt-biz{font-family:'Playfair Display',serif;font-size:1.3rem;font-weight:700;color:var(--teal-dark);}
  .receipt-biz-sub{font-size:0.82rem;color:#6b7280;margin-top:2px;}
  .receipt-status{font-family:'IBM Plex Mono',monospace;font-weight:700;font-size:0.95rem;letter-spacing:0.06em;
    padding:6px 16px;border-radius:4px;border:2px solid currentColor;}
  .receipt-status.paid{color:#1f7a52;}
  .receipt-status.due{color:var(--red);}
  .receipt-status.deposit{color:#7a5a20;}
  .receipt-meta{display:flex;gap:28px;margin-bottom:18px;font-size:0.86rem;}
  .receipt-meta div strong{display:block;font-size:0.7rem;text-transform:uppercase;letter-spacing:0.04em;color:#8a8171;margin-bottom:2px;}
  .receipt-table{width:100%;border-collapse:collapse;font-size:0.9rem;}
  .receipt-table th{text-align:left;border-bottom:1px solid var(--line);padding:6px 0;font-size:0.76rem;text-transform:uppercase;letter-spacing:0.04em;color:#8a8171;}
  .receipt-table td{padding:8px 0;border-bottom:1px solid var(--line);}
  .receipt-total-row td{font-weight:700;border-top:2px solid var(--teal-dark);border-bottom:none;padding-top:10px;}
  .receipt-footer{font-size:0.76rem;color:#8a8171;margin-top:18px;}
  @media print {
    body * { visibility: hidden; }
    #receipt-content, #receipt-content * { visibility: visible; }
    #receipt-content { position: absolute; top: 0; left: 0; width: 100%; }
    .modal-bg, .modal { position: static !important; background: none !important; box-shadow: none !important; }
  }
  .fb-row label{display:block;font-size:0.85rem;color:#3d4552;margin-bottom:4px;}
  .fb-row .star-picker{margin:2px 0;}
  .star-picker .star{background:none;border:none;font-size:2rem;line-height:1;color:var(--line);cursor:pointer;padding:0;}
  .star-picker .star.on{color:var(--ochre);}
  .cancel-summary{background:var(--paper);border:1px solid var(--line);border-radius:4px;padding:14px 16px;margin-top:14px;font-size:0.86rem;color:var(--ink);}
  .cancel-summary .cs-row{display:flex;justify-content:space-between;padding:4px 0;}
  .cancel-summary .cs-note{margin-top:8px;padding-top:8px;border-top:1px dashed var(--line);color:#5a6472;font-size:0.82rem;}
  .pill.past{background:var(--paper-2);color:#6b7280;}
  .pill.cancelled{background:#F5E1DD;color:var(--red);}
  .empty{background:var(--white);border:1px dashed var(--line);border-radius:4px;padding:36px;text-align:center;color:#6b7280;font-size:0.9rem;}
  .doc-row{background:var(--white);border:1px solid var(--line);border-radius:4px;padding:18px 20px;margin-bottom:12px;
    display:flex;justify-content:space-between;align-items:center;gap:16px;}
  .doc-row h4{font-family:'Playfair Display',serif;font-size:1.02rem;margin-bottom:4px;}
  .doc-row p{font-size:0.85rem;color:#5a6472;}
  .doc-note{font-size:0.8rem;color:#6b7280;margin-top:6px;}

  #chat-bubble{position:fixed;bottom:24px;right:24px;z-index:100;width:54px;height:54px;border-radius:50%;
    background:var(--teal);color:var(--white);display:flex;align-items:center;justify-content:center;
    cursor:pointer;box-shadow:0 6px 18px rgba(0,0,0,.2);border:none;font-size:1.3rem;}
  #chat-panel{position:fixed;bottom:90px;right:24px;z-index:100;width:340px;max-width:calc(100vw - 48px);
    background:var(--white);border:1px solid var(--line);border-radius:6px;box-shadow:0 12px 30px rgba(0,0,0,.18);
    display:none;flex-direction:column;overflow:hidden;}
  #chat-panel.open{display:flex;}
  #chat-panel .chat-head{background:var(--teal-dark);color:var(--white);padding:13px 16px;font-size:0.85rem;}
  #chat-panel .chat-body{padding:15px;font-size:0.84rem;color:#414a56;max-height:420px;min-height:180px;overflow-y:auto;display:flex;flex-direction:column;gap:8px;}
  #chat-panel .chat-msg{background:var(--paper);padding:10px 12px;border-radius:6px;align-self:flex-start;max-width:85%;}
  #chat-panel .chat-msg-me{background:var(--teal);color:var(--white);align-self:flex-end;}
  #chat-panel .chat-msg-admin{background:var(--paper);align-self:flex-start;}
  #chat-panel #chat-guest-fields{padding:0 15px 10px;display:flex;flex-direction:column;gap:6px;}
  #chat-panel #chat-guest-fields input{width:100%;border:1px solid var(--line);border-radius:4px;padding:8px 10px;font-size:0.82rem;font-family:'IBM Plex Sans',sans-serif;}
  /* Neutralizes the browser's native yellow autofill highlight (shows up
     here often since these fields are exactly what a browser has saved) so
     it doesn't clash with the panel's cream background. */
  #chat-panel #chat-guest-fields input:-webkit-autofill{-webkit-box-shadow:0 0 0 30px var(--white) inset;-webkit-text-fill-color:var(--ink);}
  #chat-panel .chat-input{display:flex;border-top:1px solid var(--line);}
  #chat-panel .chat-input input{flex:1;border:none;padding:12px;font-size:0.84rem;font-family:'IBM Plex Sans',sans-serif;}
  #chat-panel .chat-input button{border:none;background:var(--teal);color:var(--white);padding:0 15px;cursor:pointer;}

  :focus-visible{outline:2px solid var(--ochre);outline-offset:2px;}
  @media (prefers-reduced-motion:reduce){*{transition:none !important;}}
  @media (max-width:880px){
    .map-layout{grid-template-columns:1fr;}
    .calc-fields,.calc-fields.three{grid-template-columns:1fr 1fr;}
    .proof-grid{grid-template-columns:1fr 1fr;}
  }
  @media (max-width:760px){
    .hero h1{font-size:1.95rem;}
    .cap-grid,.reviews{grid-template-columns:1fr;}
    .bio,.contact-grid{grid-template-columns:1fr;}
    .bio-photo{max-width:165px;}
    nav{display:none;}
    .bk{grid-template-columns:1fr;}
    .bk .bk-side{text-align:left;}
    .bk .bk-actions{justify-content:flex-start;}
  }